Dearest Voice Lab Community,
Take a deep breath and get excited about learning online!
Monday, March 16
Even though we are walking through uncertainty ahead, what we have learned in our 5 years with you is that we are nothing without our community. The joy, playfulness, focus, and creative learning we get to witness every day with you is such a treasure! Because we cherish y’all so much, we want to keep the health and well-being of you, our students, as well as our teachers, audiences, and friends at the very top of our priorities. And we wouldn’t be The Voice Lab if we didn’t do that in fun and nerdy ways, right?
This email is an update to our plan for maneuvering COVID-19. We are going to make the most of this opportunity to build and strengthen our community, and we’ll have so much fun connecting with you!
As of Tuesday, March 17, all private lessons will be online through Zoom (like Skype, but better). We hope to see you back in the studio on April 1. We will follow the guidelines from the CDC and Chicago Department of Public Health and assess the situation daily, and keep in close contact about when we can return to in-studio lessons.
If your lessons are already online, you don’t need to do a thing!
Never used Zoom before? We gotcha! A few thoughts you might be having:
How do I use Zoom?
Check out this handy video to walk you through setting up your Zoom online account and joining your teacher in their online lesson room. Then read our top 10 tips for online lessons!
A few pointers:
Will the lesson quality be as good online?
Yes! And the bond you have with your teacher will be strengthened and more nuanced after working together online! It. Is. A. Blast. It’s a totally different experience and it is empowering, highly creative, and a great way to stay connected to the rest of humanity during this strange time of social distancing. If you are worried about the tech, we’re here to help! You don’t want to miss out on this avenue of learning!
Will my lesson still be at the same time?
Yes! In your appointment reminder emails, all lesson times are displayed in Central Daylight Time (CDT).
What if I need to cancel my lesson because I get sick?
No problem. Our administrative staff is still working hard to ensure you have a smooth experience. You can log in to your personal client profile in WellnessLiving and make changes to your schedule. You can also email us at schedule@thevoicelabinc.com or call and leave a voicemail at 773-360-8507.
What happens if the technology fails?
This is already in your lesson policy to protect you from any technological mishaps: In the event of a technical failure on the part of the client, the lesson may be forfeited. In the event of a technical failure on the part of The Voice Lab, the lesson will be rescheduled, or the payment will be applied to the student’s account as a credit toward a future lesson.
What about upcoming events?
What do I need to do now?
Even though we are walking through uncertainty ahead, what we have learned in our 5 years with you is that we are nothing without our community. The joy, playfulness, focus, and creative learning we get to witness every day with you is such a treasure! Because we cherish y’all so much, we want to keep the health and well-being of you, our students, as well as our teachers, audiences, and friends at the very top of our priorities. And we wouldn’t be The Voice Lab if we didn’t do that in fun and nerdy ways, right?
This email is an update to our plan for maneuvering COVID-19. We are going to make the most of this opportunity to build and strengthen our community, and we’ll have so much fun connecting with you!
As of Tuesday, March 17, all private lessons will be online through Zoom (like Skype, but better). We hope to see you back in the studio on April 1. We will follow the guidelines from the CDC and Chicago Department of Public Health and assess the situation daily, and keep in close contact about when we can return to in-studio lessons.
If your lessons are already online, you don’t need to do a thing!
Never used Zoom before? We gotcha! A few thoughts you might be having:
How do I use Zoom?
Check out this handy video to walk you through setting up your Zoom online account and joining your teacher in their online lesson room. Then read our top 10 tips for online lessons!
A few pointers:
- Choose a device. This could be a phone, tablet, laptop, or desktop.
- Create an account on Zoom through a web browser (computer) or app (tablet, phone).
- Once you have created your account and/or installed the app, simply click on your teacher’s lesson link (this information will appear in your appointment reminder email from WellnessLiving) and you will be automatically directed to your teacher’s online lesson room.
- You might be directed to a virtual waiting room. No worries! This simply means that your teacher is wrapping up the lesson before you and will be with you shortly!
Will the lesson quality be as good online?
Yes! And the bond you have with your teacher will be strengthened and more nuanced after working together online! It. Is. A. Blast. It’s a totally different experience and it is empowering, highly creative, and a great way to stay connected to the rest of humanity during this strange time of social distancing. If you are worried about the tech, we’re here to help! You don’t want to miss out on this avenue of learning!
Will my lesson still be at the same time?
Yes! In your appointment reminder emails, all lesson times are displayed in Central Daylight Time (CDT).
What if I need to cancel my lesson because I get sick?
No problem. Our administrative staff is still working hard to ensure you have a smooth experience. You can log in to your personal client profile in WellnessLiving and make changes to your schedule. You can also email us at schedule@thevoicelabinc.com or call and leave a voicemail at 773-360-8507.
What happens if the technology fails?
This is already in your lesson policy to protect you from any technological mishaps: In the event of a technical failure on the part of the client, the lesson may be forfeited. In the event of a technical failure on the part of The Voice Lab, the lesson will be rescheduled, or the payment will be applied to the student’s account as a credit toward a future lesson.
What about upcoming events?
- Student Recital March 21: Postponed, we are looking for a new date in April
- Open Mic Night March 27: Online! Details coming soon
- Music Theater Boot Camp March 28: Postponed, we are looking for a new date in April
- ColLABorate Band Camp: Continuing as planned
- Queer Hangout April 10: Details coming soon!
- Trans Voice Tune-Up April 18: Continuing as planned
What do I need to do now?
- Take a deep breath and get excited about learning online!
- Watch the handy video about Zoom
- Download Zoom and set up your account
- Click on your teacher’s name when it’s your lesson time
